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If these steps never take care of The difficulty, the earbuds may be defective. You should return them to us to arrange a alternative as soon as possible.

Action 3: Try out charging the case with an alternative charger and cable. If the case however isn't going to cost, it can be done that the case itself is faulty. Remember to deliver it to us and arrange the substitute right away.

Phase 1: Make certain your telephone just isn't muted or established to your reduced volume. Improve the mobile phone's volume if important, then adjust the earbuds' volume.

Action 3: Check which the eartips in shape properly to stop seem leakage. If the eartips don’t give a cosy suit, consider switching to a unique dimension for optimal sound cancellation.

Move 2: Insert the earbud into your charging situation and Verify the indicator light. If it illuminates briefly (approximately a single 2nd), the earbud’s battery may very well be absolutely depleted.

Step 1: Make certain that the ability adapter and USB Form-C cable are securely linked. Step 2: Try and demand a distinct product using the exact same charger and click here cable. If another gadget also fails to cost, The problem may very well be While using the charger or cable, and They might need to get replaced.

In case you knowledge a substantial deviation through the expected battery life, the product may be faulty. In such cases, remember to Speak to us to arrange a substitute at your earliest convenience.

Stage two: Peel from the protecting films to the earbuds and put them into the situation to recharge for approximately 30mins.

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If these actions tend not to take care of The difficulty, the earbuds might be defective. You should return them to us for the alternative at the earliest opportunity.

Action two: Seek advice from the person handbook to Track down the specific area in close proximity to your ear for that extensive place tap and Keep to the delivered tapping instructions.

Move three: Open up the situation lid to look at the indicator light-weight. (one) Rapid Blinking: This means the earbuds are in pairing manner. Remember to delete any existing entries out of your Bluetooth record after which reactivate your device's Bluetooth function.

Move three: When the operate nonetheless isn’t responding, change the fit of your earbuds to ensure These are securely positioned in your ear canal.